Shipping policy
Shipping Policy
Processing Time
All products are made to order. Because of this, please allow 10–14 days for production before your order ships.
Processing times may vary slightly during holidays or periods of high demand.
Shipping Times
Once your order has been produced and packaged, it will be shipped using the carrier selected at checkout. Typical delivery times range from 3–7 business days depending on your location and carrier performance.
Tracking
A tracking number will be provided by email as soon as your order ships. Please allow up to 48 hours for tracking updates to appear.
Shipping Delays
We are not responsible for delays caused by carriers, weather, incorrect addresses, or other factors outside our control. Once an order is handed to the carrier, delivery timing is the carrier’s responsibility.
Wrong or Incomplete Addresses
Please double-check your shipping address at checkout. Orders returned due to incorrect or incomplete addresses may incur additional reshipping fees.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, contact us within 7 days of delivery (or expected delivery) with photos or tracking details, and we will assist with a replacement.